Lufthansa

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Kids-Area Familie am Schalter

Lufthansa family check-in areas in Frankfurt, Munich and Cairo

Lufthansa treats kids like VIPs

At Lufthansa, we do everything to ensure your flight gets off to a relaxed and uncomplicated start for you and your family. Even checking-in is good fun for excited children with the Lufthansa family check-in: Lu and Cosmo, the two funny cranes, welcome children and their parents at the special family check-in counters. A large archway helps families find the family check-in quickly in the departure hall. There is a staircase for smaller children so they can also reach the counter to check-in themselves and their “escorts”.

Familie checkt ein
Kinder schauen sich ihre Bordkarte an

Boarding pass for cuddly toys

The dolls, teddy bears and co. receive their own “Best Friends Boarding Pass”. Of course, it is very easy to check-in the entire family at our family check-in counters: Drop-off your baggage and receive your boarding passes.

Online check-in and baggage drop-off

It is best if you use the Lufthansa online check-in from the comfort of your own home prior to visiting the family check-in. This enables you to reserve adjacent seats for the whole family already 23 hours prior to departure. You can easily drop-off your luggage at the Lufthansa family check-in on the day of travel (and, of course, also at the baggage drop-off counters or baggage kiosks).

Mädchen sitzt auf einem koffer

Familie beim Boarding

At the family check-in counter you will receive the brochure “The Family Pilot” that contains valuable tips about the airport: Where are the playgrounds, baby changing units or the nearest viewing terrace?

The family check-in counters are available to parents and their children aged up to 7 years. They are currently located in Frankfurt (in Departure Hall B at counters 336 – 338), in Munich (in the departure hall at counters 446 – 448) and in Cairo (in Terminal 3 at counters 320 and 321).

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